Talk with a Uber Driver

As I was heading back from Facebook to KIC. I was riding on a Uber. I started having a chat with the driver and he told me about several things he have learned through doing his own business. He made three companies before and it is now runned by his cousin. He is just driving on Uber to meet new people. He was a wise man with great personality.

Words from Jess Mitchell_ November 4th, 2015

1. After starting the service it’s all about you, the customer. Professional service mind.

2. Remember everyone has secrets. Secrets give you power.

3. Consider a business as if it is a war. Be a warrior.

4. Look out for spies. Move people who is not meeting standards. Can’t compete in higher level.

5. You need A-level guys. A-level guys don’t make much mistakes as B-level guys do.

6. Put also higher level of standards. Do not get excuses but results from people.

7. Employ guys that do not brag.

8. One bad employ ruins ten goods.

9. Let your son nail on the tree each time they make a mistake. Let him come up with a solution so he is willing to do it. Even after he did good things to pull out all the nails on the tree the nail holes are still there. It takes time for the mistakes to recover. People will still have same expectation if you do wrong once.

10. Middle management have to turn your direct orders soft for the workers. Do not talk hard. Make workers have fun.

11. Learn about Mirror neurons. Learn how to read expression. Human can also read mammals expression.

12. Read books from “Paul Ekman” : <Telling lies>, <Why kids lie>, <Emotions revealed>, <Unmasking the face>

13. Favorite Bible verse: Do not lean on your own understanding.

When, where and how is what you think. Do not question the why. Why is mobile, it changes. It should come from Bible.